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  • Prince HotelImage
    8 To Tich Street, Hoan Kiem District, Hanoi, Vietnam
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Prince Hotel  star

Address: 8 To Tich Street, Hoan Kiem District, Hanoi, Vietnam (View map)
Hotel Area: Hoan Kiem District (Old Quarter) Hotel Rooms: 15 Save as a favorite
Prince Hotel 7.5 out of 10 based on 2 user reviews.

The guest reviews are submitted by our customers after their stay at Prince Hotel

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7.5
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Mr. Andrew wright | Australia   Bussiness Travelers
19/09/2011 0 people found this review helpful
Staff 2
Service 7
Clean 9
Value 5
Facilities 6
Location 10
6.5

I never write reviews on anything, I think I'm basically reasonably easy going however but I felt compelled to follow up after one nights stay at this hotel.
To put it bluntly it was a joke; I have traveled a bit in Asia and am comfortable with things being a 'bit loose' but this place was beyond the pale.
Issues we encountered:
- air conditioning was very noisy and didn't actual work
- family room at the front of the hotel was really noisy even by Hanoi standards
- two reminders about wake up calls given to foyer staff (previous evening) and it still didn't happen
- staff looked and acted like they didn't 'give a rats'; eg. had to carry our own bags up stairs to room while the boys stood around and watched
- in conjunction with the taxi the hotel 'organized', there was an attempted to double charge me a fare to the airport despite a signed receipt saying the hotel had already been paid.

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Ms. Chau |
05/10/2010 0 people found this review helpful
Staff 9
Service 9
Clean 8
Value 7
Facilities 8
Location 10
8.5

Prince Hanoi's staff is excellent. Rooms are clean, modern and warm. Every room has a window and new wooden floors. Breakfast is basic (continential or pho). We had a room in the back on the 2nd so noise was not a factor.

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