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Sofitel Legend Metropole Hotel  star

Address: 15 Ngo Quyen Street, Hoan Kiem District, Hanoi, Vietnam. (View map)
Hotel Area: Hoan Kiem District (Old Quarter) Hotel Rooms: 364 Save as a favorite
Sofitel Legend Metropole Hotel 7.9 out of 10 based on 3 user reviews.

The guest reviews are submitted by our customers after their stay at Sofitel Legend Metropole Hotel

Very good

7.9
score from 3 review(s)
Friendly Staff
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Clean
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Value for money
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Service
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Facilities
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All (3)
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Audrey from Kuala Lumpur |
24/10/2010 0 people found this review helpful
Staff 9
Service 10
Clean 9
Value 7
Facilities 7
Location 8
8.3

This hotel is part of the Legends of Indochine - which has several legendary hotels such as the Raffles Hotel in Singapore, Amanpuri in Phuket, Oriental Hotel in Bangkok.
The location is OK - it was convenient for us as it was closed to the Press Club where the Emeraude Cruise Office was - just a hop over!! It was closed enough for me to walk to the Opera House (which btw Hilton faces), it is also close to one end of the lake where you can go take a nice stroll.

Service I would say is excellent. The concierge staff is ultra nice. I spent some time chatting with them, asking all kinds of question, pertaining to opera tickets, water puppet tickets, taxi pricing, where to eat, whether is safe or not to walk in the dark etc...best bit is they were so upfront, frank and honest.

On one occassion I left my hat after checking out, and when I returned to the hotel days later, I asked them if they ever saw a hat which i had lost, I was so so grateful to have them back.

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Claudia Brown from Boston |
05/10/2010 0 people found this review helpful
Staff 8
Service 9
Clean 8
Value 6
Facilities 7
Location 7
8.0

We stayed at the Metropole for six nights in January, 2005. This is a comfortable and well-run hotel in an excellent location. Service standards are generally very high. Front desk, housekeeping, business center and health club are excellent. The Beaulieu restaurant is excellent for breakfast and good for dinner. There are two problems with this hotel. First, street side rooms are very noisy-- motorcyle noise is constant from 6 am until midnight. We moved to a garden side room which was much better. Second, rooms on the Metropole side of the hotel need rennovation. The hotel has started this process but did not know when it will be completed. The Opera side of the hotel has much newer rooms but does not have the historic charm of the Metropole side.
This is a first class hotel and is the best place to stay in Hanoi. Recommended.

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Susan from Boston |
08/04/2010 0 people found this review helpful
Staff 10
Service 8
Clean 9
Value 8
Facilities 9
Location 4
8.0

You'll need this oasis in the midst of all the hustle and bustle. Clean...lovely rooms... high thread count on the sheets...creme caramel on the breakfast buffet...a bit of a language barrier with the staff...stay away from the French restaurant....the cafe with the garden is your best bet.

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This hotel is part of the Legends of Indochine - which has... more »

Audrey from Kuala Lumpur |  

24 October 2010


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As a business traveller, I was pretty happy with this hotel. Although... more »

Mizzie |  

08 October 2010

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