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Phu Hai Resort  star

Address: Km 8, Mui Ne beach, Phan Thiet, Vietnam (View map)
Hotel Area: Central Mui Ne Beach Hotel Rooms: 84 Save as a favorite
Phu Hai Resort 8 out of 10 based on 2 user reviews.

The guest reviews are submitted by our customers after their stay at Phu Hai Resort

Excellent

8
score from 2 review(s)
Friendly Staff
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Clean
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Value for money
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Service
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Facilities
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Location
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Mr. M Damon | United States   Families with Older Children
26/08/2011 0 people found this review helpful
Staff 4
Service 2
Clean 9
Value 1
Facilities 10
Location 10
6.0

I was part of a large group of MBA students staying July 2011 at the Phu Hai Resort. This resort is absolutely beautiful with security guards at the gate. It has a very quiet, clean atmosphere with many helpful staff.

The beach front villas, where I stayed, are absolutely beautiful. However, the outside shower door is unable to be locked. As a result, someone had climbed into one of the rooms from this bathroom and stole two laptop computers. Management was extremely unhelpful and showed little empathy or concern. This was brought to the attention of the staff around 8:30pm, and took nearly 2 hours just to be able to talk to management regarding the issue. The general manager from Saigon refused to be concerned with it and wouldn't discuss the issue.

When a low-level manager arrived, he repeatedly contradicted himself regarding what could be done to help. He did not seem to really care that this occurred on his premises, and showed little concern. We continually pressed for the police be called, he finally called them.
The police showed up by about 11:30pm and spent time joking and laughing with security guards.
Overall, we were disappointed with the lack of seriousness from the management staff, who appeared to not really care. This location was beautiful, the rooms were excellent; however, it is not entirely safe. There is a safe in each room, and we strongly advise the use of it.

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Ms. Yen Le |
06/10/2010 0 people found this review helpful
Staff 10
Service 10
Clean 10
Value 10
Facilities 10
Location 10
10.0

I stayed at the resort several times. It's not within the walking distance of the main street, which is where most of the resorts and restaurants are located. They do have bungalows that will accommodate a family of 8 so it is nice if you go with a group and want to stay together. The beach is not as pretty as the other resorts and a lot of waves so I didn't get to swim. Although, their swimming pool is bigger and nicer than the other resorts.

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Mike |  

07 October 2010


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