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Frequently Asked Questions
TUN Travel Self Service
- 1 Change your dates, cancel or check your booking.
- 2 Add a special request or change your details.
- 3 Request copy of hotel voucher / invoice
It's easy and completed in a matter of minutes in My Booking
Top viewed Faq
- How is my hotel/tour/ticket booking process work?
- I do not want to make a reservation online, what can I do?
- Why do I have to include my credit card details in my hotel booking?
- What if the hotel that I selected is not available?
- Can I make a reservation directly through the hotel or other travel agents?
- How do I make a reservation for someone else?
- What happens to my hotel/tour/ticket booking if my flight is delayed?
- Can I book a hotel, that is not listed on your website?
- Can I make a reservation without a credit card?
- If I want to stay more at your hotel, what should I do?
How is my hotel/tour/ticket booking process work?
Once you have selected the hotel(s) or tour(s) or service from our list, fill the secured booking form and submit to us or request more information directly through our Customer Support Center.
As soon as we receive your request we will process it. Within 24 hours, we will send a Reservation Confirmation as Voucher to you and your order is finished.
We do not charge you any fee for making a reservation. If there are any problem about your order or payment we will contact you to let you know and decide.
About TUN Travel
Customer Support 247
Copyright © 2003-2015 TUNG NGOC Travel Co., Ltd. All Rights Reserved.
Office: 48 Ngo Sy Lien alley, Dong Da district, Hanoi, Vietnam
Member of Vietnam National Administration of Tourism (VNAT), License No. 01-210/2010
National Business License No. 0102010297
Office: 48 Ngo Sy Lien alley, Dong Da district, Hanoi, Vietnam
Member of Vietnam National Administration of Tourism (VNAT), License No. 01-210/2010
National Business License No. 0102010297
