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Frequently Asked Questions
TUN Travel Self Service
- 1 Change your dates, cancel or check your booking.
- 2 Add a special request or change your details.
- 3 Request copy of hotel voucher / invoice
It's easy and completed in a matter of minutes in My Booking
Changing / Cancellation & Non-arrival (No-show).
- What is your cancellation/amendment & non arrival policy for hotel/tour reservations?
- How about the refunds policy for cancellation?
- Can I cancel or change my reservation through TUN Travel website?
- If I need to cancel my booking will I pay a cancellation fee?
- Can I cancel or change a Hot Deal or Non Refundable booking?
- How do I know that my booking has been canceled?
What is your cancellation/amendment & non arrival policy for hotel/tour reservations?
For your convenience we will not charge you anything if you kindly inform us on time with hotel's, airline's or tour company's policy if you have any cancellations or change your bookings.
Last minute cancellations/amendment (less than the time we have informed with hotel's policy) or Non-arrival without inform, we must charge you the amount of the first night room rate at the hotel.
So please Contact Us for your cancellation or amendment immediately.
About TUN Travel
Customer Support 247
Copyright © 2012 TUN TRAVEL. All rights reserved.
Member of Vietnam National Administration of Tourism (VNAT), License No. 0738
Pacific Asia Travel Association (PATA), ID No. 587902
Member of Vietnam National Administration of Tourism (VNAT), License No. 0738
Pacific Asia Travel Association (PATA), ID No. 587902
