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Frequently Asked Questions
TUN Travel Self Service
- 1 Change your dates, cancel or check your booking.
- 2 Add a special request or change your details.
- 3 Request copy of hotel voucher / invoice
It's easy and completed in a matter of minutes in My Booking
Confirmation of hotel/tour/ticket reservation.
- What happens when I make a reservation?
- How do I know my reservation is confirmed?
- What is a CONFIRMATION VOUCHER?
- What is the Reservation Guarantee?
- How long does it take to get a confirmation?
- Do I need to confirm my booking with the hotel directly?
- You sent my Confirmation Voucher to me, but when I called the hotel directly to check on my booking, the hotel informed me th
- I have booked a hotel but I did not receive a confirmation by email. What do I have to do?
How do I know my reservation is confirmed?
Your booking is confirmed once we have sent the CONFIRMATION VOUCHER to the email address provided during your booking process oryou can also view your confirmation via My Booking with the access information we have given to you when you booked.
About TUN Travel
Customer Support 247
Copyright © 2012 TUN TRAVEL. All rights reserved.
Member of Vietnam National Administration of Tourism (VNAT), License No. 0738
Pacific Asia Travel Association (PATA), ID No. 587902
Member of Vietnam National Administration of Tourism (VNAT), License No. 0738
Pacific Asia Travel Association (PATA), ID No. 587902
